How can an artisan get customer feedback?

Correct answer: By asking after exhibition or sale

The direct answer is D: ask customers after an exhibition or sale. Customer feedback means collecting the customer’s opinion about design, usefulness, quality, price, finish and satisfaction. The reasoning is: the artisan displays or sells the product; the customer sees or uses it; the artisan asks a respectful question or collects comments; the feedback identifies strengths and improvements; the next products can then be made better. Option D is correct because it creates a real opportunity for two-way communication and learning. Option A is wrong because hiding work prevents customers from seeing it and prevents useful responses. Option B is wrong because refusing to talk removes the main source of customer opinion. Option C is wrong because breaking products destroys them and gives no reliable information about customer needs. Feedback should be welcomed politely and used thoughtfully, not followed blindly. The exam cue is: feedback is connected with learning, quality improvement and customer satisfaction.