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What is the correct way to handle customer complaints in handicrafts?

Answer and explanation

Correct answer: Listening to the complaint, checking the cause and giving proper correction or solution

Complaint handling helps customer trust and quality improvement. Exam tip: treat complaints as learning opportunities.

Related tags

Home-ScienceCustomer-ComplaintQuality-ImprovementServiceTraditional Occupations In India HandicraftsWorkLivelihood And CareerWork Livelihood And CareerHome Science

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