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If a workplace mistake is related to person process and resources all together which skill is needed?

Answer and explanation

Correct answer: Multi factor problem analysis

A workplace mistake may have more than one cause. It can result from a worker’s action, an unclear or faulty procedure, inadequate training, unsuitable equipment, or limited resources. When several connected causes are involved, blaming one person does not reveal the whole problem and may allow the same mistake to happen again. The appropriate skill is multi-factor problem analysis, so option B is correct.

This approach examines the complete situation: who performed the task, how the task was designed, what instructions were available, and whether the required time, tools, and materials were present. The aim is not to excuse carelessness, but to identify all contributing factors and prevent recurrence. Hiding the problem prevents learning, while punishment alone does not repair a defective process or missing resource. Therefore, the supplied answer B is consistent with responsible workplace problem-solving and the explanation correctly emphasizes examining several causes together.

Related tags

Problem-AnalysisMulti-FactorResources

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