Helping others after understanding their situation uses which skill?

Correct answer: Empathy

Correct answer: B, empathy. Empathy is the ability to understand another person’s feelings, needs, or situation and respond with appropriate care. It does not require agreeing with everything the other person says; it requires trying to see the situation from that person’s point of view. At work, empathy can help a colleague feel respected and can improve cooperation, communication, and service. B is correct because the question describes understanding someone’s condition before offering help. A is wrong because disorder means lack of arrangement and has nothing to do with understanding another person. C is wrong because unfair competition harms cooperation and does not show concern for others. D is wrong because delaying work means postponing a responsibility, not helping someone after understanding them. A useful distinction is sympathy, which means feeling concern for someone, and empathy, which involves understanding the person’s perspective and responding suitably. Memory cue: empathy means “understand before you assist.”