If girls complaints are recorded in school but not resolved what is missing?

Correct answer: Timely grievance redressal

The direct answer is option A: timely grievance redressal is missing. Recording a complaint is only the first step. A complete grievance system should receive the complaint, protect the student from retaliation, examine the facts, take suitable action within a clear time, inform the complainant, and follow up to ensure the problem has stopped. Option A is correct because without timely action and follow-up, the record does not produce safety or justice. Option B, classroom decoration, may improve appearance but does not resolve a complaint. Option C, a food list, concerns meals and is unrelated to investigation or protection. Option D, a playground, may support activity but cannot replace accountability. The key concept is accountability: the responsible school authority must answer for action, delay and outcome. Memory cue: complaint handling is not just writing; remember “record, investigate, act, inform and follow up.”