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What kind of behaviour is interrupting someone at the workplace?

Answer and explanation

Correct answer: Impolite communication

The direct answer is B: impolite communication. In a workplace, communication should include listening, waiting for the speaker to finish, and replying respectfully. Interrupting means stopping another person before the person has completed the thought. Step by step, the behaviour shows poor listening; poor listening can make the speaker feel ignored; therefore it reduces respect and is impolite. Option A, respectful communication, is wrong because respect requires allowing the other person to speak. Option B is correct because interrupting breaks courteous conversation. Option C, cooperative behaviour, is wrong because cooperation means working and communicating with others, not cutting them off. Option D, patient behaviour, is wrong because patience means waiting calmly for one's turn. A useful exam cue is: waiting and listening show respect; cutting in shows impoliteness.

Related tags

CommunicationListeningRespect

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