Why is quality control necessary in an enterprise?
Answer and explanation
Correct answer: To maintain customer trust and reduce defects
Quality control involves checking goods or services against defined requirements before or during delivery. It helps identify defects, reduce waste and returns, and provide a more consistent customer experience. Reliable quality strengthens satisfaction and trust. It is not meant to hide complaints, avoid inspection, or increase prices automatically, so option A is correct.
Frequently asked questions
What is the correct answer to this question?
To maintain customer trust and reduce defects
Why is this the correct answer?
Quality control involves checking goods or services against defined requirements before or during delivery. It helps identify defects, reduce waste and returns, and provide a more consistent customer experience. Reliable quality strengthens satisfaction and trust. It is not meant to hide complaints, avoid inspection, or increase prices automatically, so option A is correct.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
