Why is maintaining quality important in an enterprise?
Answer and explanation
Correct answer: To increase trust and repeat purchase
Consistent quality means that a product or service reliably meets expected standards and customer needs. It builds satisfaction and trust, encourages repeat purchases, strengthens reputation, and may reduce complaints and waste. Confusing customers or lowering usefulness has the opposite effect, so A correctly states the importance of quality.
Frequently asked questions
What is the correct answer to this question?
To increase trust and repeat purchase
Why is this the correct answer?
Consistent quality means that a product or service reliably meets expected standards and customer needs. It builds satisfaction and trust, encourages repeat purchases, strengthens reputation, and may reduce complaints and waste. Confusing customers or lowering usefulness has the opposite effect, so A correctly states the importance of quality.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
