Why is customer feedback valuable for an entrepreneur?
Answer and explanation
Correct answer: It helps in improvement and understanding new needs
Customers use a product or service in real situations, so their feedback can reveal defects, unmet expectations, useful features, and emerging needs. An entrepreneur can use this evidence to improve quality or create innovations. Feedback does not automatically remove costs, replace planning, or hide mistakes.
Frequently asked questions
What is the correct answer to this question?
It helps in improvement and understanding new needs
Why is this the correct answer?
Customers use a product or service in real situations, so their feedback can reveal defects, unmet expectations, useful features, and emerging needs. An entrepreneur can use this evidence to improve quality or create innovations. Feedback does not automatically remove costs, replace planning, or hide mistakes.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
