Which example shows correct use of customer feedback by an entrepreneur?
Answer and explanation
Correct answer: ग्राहकों की कठिनाई समझकर उत्पाद की बनावट सुधारना
Useful feedback should be listened to, analysed, and converted into a suitable improvement. Understanding the difficulty customers face and changing the product design addresses the underlying problem. Deleting complaints, blocking critics, or refusing to investigate falling sales hides information rather than improving quality or customer value.
Frequently asked questions
What is the correct answer to this question?
ग्राहकों की कठिनाई समझकर उत्पाद की बनावट सुधारना
Why is this the correct answer?
Useful feedback should be listened to, analysed, and converted into a suitable improvement. Understanding the difficulty customers face and changing the product design addresses the underlying problem. Deleting complaints, blocking critics, or refusing to investigate falling sales hides information rather than improving quality or customer value.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
