What is the use of customer feedback for an entrepreneur?
Answer and explanation
Correct answer: Improving the product or service
Customer feedback provides information about how people experience a product or service. It can reveal defects, unmet needs, delivery problems, or features that customers value. An entrepreneur can use this evidence to improve quality and design better offerings. Ignoring customers, using false promotion, or hiding expenses does not use feedback constructively. Thus A is correct.
Frequently asked questions
What is the correct answer to this question?
Improving the product or service
Why is this the correct answer?
Customer feedback provides information about how people experience a product or service. It can reveal defects, unmet needs, delivery problems, or features that customers value. An entrepreneur can use this evidence to improve quality and design better offerings. Ignoring customers, using false promotion, or hiding expenses does not use feedback constructively. Thus A is correct.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
