What is the main benefit of maintaining quality in business?
Answer and explanation
Correct answer: Customer trust and repeat purchase increase
Consistent quality helps the product meet customer expectations and reduces dissatisfaction, complaints, and returns. Satisfied customers are more likely to trust the enterprise, buy again, and recommend it to others. Quality does not eliminate every cost, remove the need for planning, or guarantee that every item sells automatically. Thus, increased trust and repeat purchase make option A correct.
Frequently asked questions
What is the correct answer to this question?
Customer trust and repeat purchase increase
Why is this the correct answer?
Consistent quality helps the product meet customer expectations and reduces dissatisfaction, complaints, and returns. Satisfied customers are more likely to trust the enterprise, buy again, and recommend it to others. Quality does not eliminate every cost, remove the need for planning, or guarantee that every item sells automatically. Thus, increased trust and repeat purchase make option A correct.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
