What is the correct use of customer feedback?
Answer and explanation
Correct answer: उत्पाद या सेवा में सुधार करना
Customer feedback provides information about satisfaction, difficulties, preferences, and unmet needs. An entrepreneur can study recurring and relevant comments, identify weaknesses, and improve the product, service, or process. Feedback should be evaluated thoughtfully rather than accepted blindly. Scolding customers or ignoring suggestions removes its possible value, so A is correct.
Frequently asked questions
What is the correct answer to this question?
उत्पाद या सेवा में सुधार करना
Why is this the correct answer?
Customer feedback provides information about satisfaction, difficulties, preferences, and unmet needs. An entrepreneur can study recurring and relevant comments, identify weaknesses, and improve the product, service, or process. Feedback should be evaluated thoughtfully rather than accepted blindly. Scolding customers or ignoring suggestions removes its possible value, so A is correct.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
