If customers repeatedly return to a business, what does it indicate for the entrepreneur?
Answer and explanation
Correct answer: Trust and satisfaction are being built
Repeat visits commonly suggest that customers receive sufficient value and are satisfied with the product, service, convenience, or relationship. This behaviour can indicate developing trust and loyalty, although the entrepreneur should continue monitoring feedback and changing needs. It does not prove that the product is useless or that promotion is unnecessary. Hence A is correct.
Frequently asked questions
What is the correct answer to this question?
Trust and satisfaction are being built
Why is this the correct answer?
Repeat visits commonly suggest that customers receive sufficient value and are satisfied with the product, service, convenience, or relationship. This behaviour can indicate developing trust and loyalty, although the entrepreneur should continue monitoring feedback and changing needs. It does not prove that the product is useless or that promotion is unnecessary. Hence A is correct.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
