How does customer feedback help an entrepreneur?
Answer and explanation
Correct answer: By identifying weaknesses and improving
Customer feedback provides information about users’ experiences, preferences, complaints, and suggestions. An entrepreneur can analyse this information to correct weaknesses, improve quality or service, and identify new opportunities. Feedback does not automatically require removing customers or changing prices without evidence.
Frequently asked questions
What is the correct answer to this question?
By identifying weaknesses and improving
Why is this the correct answer?
Customer feedback provides information about users’ experiences, preferences, complaints, and suggestions. An entrepreneur can analyse this information to correct weaknesses, improve quality or service, and identify new opportunities. Feedback does not automatically require removing customers or changing prices without evidence.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: MSME and Business Entrepreneurship. Topic: Entrepreneurship Development.
