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Why is customer feedback valuable for an entrepreneur?

Answer and explanation

Correct answer: It helps in improvement and understanding new needs

Customers use a product or service in real situations, so their feedback can reveal defects, unmet expectations, useful features, and emerging needs. An entrepreneur can use this evidence to improve quality or create innovations. Feedback does not automatically remove costs, replace planning, or hide mistakes.

Related tags

Customer-FeedbackInnovationEntrepreneurship DevelopmentMsme And Business EntrepreneurshipBusiness StudiesClass 11 Mcq

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