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If customers repeatedly return to a business, what does it indicate for the entrepreneur?

Answer and explanation

Correct answer: Trust and satisfaction are being built

Repeat visits commonly suggest that customers receive sufficient value and are satisfied with the product, service, convenience, or relationship. This behaviour can indicate developing trust and loyalty, although the entrepreneur should continue monitoring feedback and changing needs. It does not prove that the product is useless or that promotion is unnecessary. Hence A is correct.

Related tags

Customer-LoyaltyCustomer-SatisfactionEntrepreneurship DevelopmentMsme And Business EntrepreneurshipBusiness StudiesClass 11 Mcq

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