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How does customer feedback help an entrepreneur?

Answer and explanation

Correct answer: By identifying weaknesses and improving

Customer feedback provides information about users’ experiences, preferences, complaints, and suggestions. An entrepreneur can analyse this information to correct weaknesses, improve quality or service, and identify new opportunities. Feedback does not automatically require removing customers or changing prices without evidence.

Related tags

Customer-FeedbackImprovementServiceEntrepreneurship DevelopmentMsme And Business EntrepreneurshipBusiness StudiesClass 11 Mcq

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