Which option is the best example of effective complaint writing?
Answer and explanation
Correct answer: Clearly state the problem, relevant date, and expected resolution in polite language
An effective complaint is specific, factual, and constructive. It should explain what went wrong, provide useful details such as the relevant date or transaction, and state a reasonable solution or action requested. Polite wording helps the recipient focus on resolving the matter. Option C is incomplete, while B and D provide little reliable information and may sound accusatory. Thus, option A is the strongest example.
Frequently asked questions
What is the correct answer to this question?
Clearly state the problem, relevant date, and expected resolution in polite language
Why is this the correct answer?
An effective complaint is specific, factual, and constructive. It should explain what went wrong, provide useful details such as the relevant date or transaction, and state a reasonable solution or action requested. Polite wording helps the recipient focus on resolving the matter. Option C is incomplete, while B and D provide little reliable information and may sound accusatory. Thus, option A is the strongest example.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Workplace Quality Measures.
