Which behaviour is considered inappropriate in a professional email?
Answer and explanation
Correct answer: Writing the entire message in capital letters
Writing an entire email in capital letters is often interpreted online as shouting or using an unnecessarily harsh tone. It can appear aggressive and reduce professionalism. A clear subject line helps the reader understand the purpose, a polite greeting establishes respect, and a suitable closing such as thanks supports courteous email etiquette.
Frequently asked questions
What is the correct answer to this question?
Writing the entire message in capital letters
Why is this the correct answer?
Writing an entire email in capital letters is often interpreted online as shouting or using an unnecessarily harsh tone. It can appear aggressive and reduce professionalism. A clear subject line helps the reader understand the purpose, a polite greeting establishes respect, and a suitable closing such as thanks supports courteous email etiquette.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment.
