Someone on the phone asks for a payment secret number to save the account. What is the correct response?
Answer and explanation
Correct answer: Do not share it and verify through an official source
A payment PIN, one-time password, or similar secret should not be disclosed to a caller merely because the caller claims to be helping. The request may be a fraud attempt using urgency or fear. End the call, avoid using a number supplied by the caller, and contact the bank or service through its official application, website, or verified helpline.
Frequently asked questions
What is the correct answer to this question?
Do not share it and verify through an official source
Why is this the correct answer?
A payment PIN, one-time password, or similar secret should not be disclosed to a caller merely because the caller claims to be helping. The request may be a fraud attempt using urgency or fear. End the call, avoid using a number supplied by the caller, and contact the bank or service through its official application, website, or verified helpline.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Health Safety and Security at Workplace.
