Someone on the phone asks for a payment secret number to save the account. What is the correct response?
Answer and explanation
Correct answer: Do not share it and verify through an official source
A payment PIN, one-time code, or similar secret should not be disclosed to an unsolicited caller. The caller may be impersonating a bank or service and using urgency to obtain access. End the call, use the institution's official app or published contact number, and verify the issue without revealing the secret.
Frequently asked questions
What is the correct answer to this question?
Do not share it and verify through an official source
Why is this the correct answer?
A payment PIN, one-time code, or similar secret should not be disclosed to an unsolicited caller. The caller may be impersonating a bank or service and using urgency to obtain access. End the call, use the institution's official app or published contact number, and verify the issue without revealing the secret.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Health Safety and Security at Workplace.