Someone on the phone asks for a payment secret number to save the account. What is the correct response?
Answer and explanation
Correct answer: Do not share it and verify through an official source
A payment PIN, one-time code, or similar secret must not be disclosed to an unsolicited caller. Urgency or a claim that the account will be closed is a common warning sign of social engineering. End the call, contact the bank or service through its official app or published number, and report the suspicious request if needed.
Frequently asked questions
What is the correct answer to this question?
Do not share it and verify through an official source
Why is this the correct answer?
A payment PIN, one-time code, or similar secret must not be disclosed to an unsolicited caller. Urgency or a claim that the account will be closed is a common warning sign of social engineering. End the call, contact the bank or service through its official app or published number, and report the suspicious request if needed.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Health Safety and Security at Workplace.
