On a phone call, a person says to share the payment secret number to avoid account closure. What is the correct response?
Answer and explanation
Correct answer: Do not share it and verify through an official source
A caller who creates urgency and asks for a payment PIN, one-time password, or other secret is showing a common sign of social engineering. The user should not disclose it, click links, or rely on the caller’s number. Instead, end the call and contact the bank or service through its official app, website, or known helpline.
Frequently asked questions
What is the correct answer to this question?
Do not share it and verify through an official source
Why is this the correct answer?
A caller who creates urgency and asks for a payment PIN, one-time password, or other secret is showing a common sign of social engineering. The user should not disclose it, click links, or rely on the caller’s number. Instead, end the call and contact the bank or service through its official app, website, or known helpline.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Health Safety and Security at Workplace.