In which situation is a student resolving a conflict instead of increasing it?
Answer and explanation
Correct answer: Staying calm and listening to both sides
Conflict resolution requires emotional control, listening, and an attempt to understand each side before deciding on a solution. Remaining calm and hearing both parties can reveal the real issue and support a fair agreement. Harsh language, premature judgement, or ending communication usually increases misunderstanding. Hence, option B demonstrates constructive resolution.
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What is the correct answer to this question?
Staying calm and listening to both sides
Why is this the correct answer?
Conflict resolution requires emotional control, listening, and an attempt to understand each side before deciding on a solution. Remaining calm and hearing both parties can reveal the real issue and support a fair agreement. Harsh language, premature judgement, or ending communication usually increases misunderstanding. Hence, option B demonstrates constructive resolution.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Workplace Quality Measures.
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