If the purpose of a message is unclear, what difficulty will the receiver face first?
Answer and explanation
Correct answer: Determining the action expected from the message
The purpose tells the receiver whether the message asks for information, a reply, approval, or a particular task. If the purpose is unclear, the receiver first has difficulty deciding what action is expected. The tone of a reply may also be affected, but it is a later consideration. Sender identity and message length do not define the purpose.
Frequently asked questions
What is the correct answer to this question?
Determining the action expected from the message
Why is this the correct answer?
The purpose tells the receiver whether the message asks for information, a reply, approval, or a particular task. If the purpose is unclear, the receiver first has difficulty deciding what action is expected. The tone of a reply may also be affected, but it is a later consideration. Sender identity and message length do not define the purpose.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment.
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