If a student repeatedly checks a mobile phone while someone is speaking, which communication skill appears weak?
Answer and explanation
Correct answer: Active listening
Active listening requires sustained attention to the speaker, understanding the message, and giving suitable responses. Repeatedly checking a phone divides attention and signals that the listener may miss important words, feelings, or instructions. The behaviour is therefore evidence of weak active listening. Public speaking, writing, and reading comprehension are different skills and are not directly demonstrated by this particular situation.
Frequently asked questions
What is the correct answer to this question?
Active listening
Why is this the correct answer?
Active listening requires sustained attention to the speaker, understanding the message, and giving suitable responses. Repeatedly checking a phone divides attention and signals that the listener may miss important words, feelings, or instructions. The behaviour is therefore evidence of weak active listening. Public speaking, writing, and reading comprehension are different skills and are not directly demonstrated by this particular situation.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Workplace Quality Measures.
