If a message is concise but sounds rude, which quality should be added?
Answer and explanation
Correct answer: Courtesy
Conciseness means expressing the message briefly, but brevity should not remove respect. Adding courteous words and a considerate tone can make the same request sound professional without making it unnecessarily long. Vagueness would reduce clarity, and noise and confusion are communication problems rather than desirable qualities. Therefore, courtesy is the quality that improves the tone while preserving the message’s concise form.
Frequently asked questions
What is the correct answer to this question?
Courtesy
Why is this the correct answer?
Conciseness means expressing the message briefly, but brevity should not remove respect. Adding courteous words and a considerate tone can make the same request sound professional without making it unnecessarily long. Vagueness would reduce clarity, and noise and confusion are communication problems rather than desirable qualities. Therefore, courtesy is the quality that improves the tone while preserving the message’s concise form.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Workplace Quality Measures.
