During a team meeting, Riya receives instructions about a customer’s requirements. Which response is the best example of active listening to avoid misunderstanding?
Answer and explanation
Correct answer: तो, मुझे ग्राहक की आवश्यकताएँ लिखकर आपको पुष्टि के लिए भेजनी हैं, सही है?
Riya restates the instruction in her own words and asks for confirmation. This checks whether she has understood both the task and its expected follow-up. The other responses either assume understanding without checking, postpone attention, or avoid responsibility, so they do not demonstrate active listening.
Frequently asked questions
What is the correct answer to this question?
तो, मुझे ग्राहक की आवश्यकताएँ लिखकर आपको पुष्टि के लिए भेजनी हैं, सही है?
Why is this the correct answer?
Riya restates the instruction in her own words and asks for confirmation. This checks whether she has understood both the task and its expected follow-up. The other responses either assume understanding without checking, postpone attention, or avoid responsibility, so they do not demonstrate active listening.
Which subject and chapter does this question cover?
This is a Class 10 Information Technology question. Chapter: Maintain Healthy Safe and Secure Working Environment. Topic: Workplace Quality Measures.
