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Which option best demonstrates the complete process of active listening?

Answer and explanation

Correct answer: Listen attentively, confirm understanding, and respond appropriately

Active listening is more than simply hearing sounds. The listener gives full attention, tries to understand the speaker’s meaning, checks understanding through a question or summary when necessary, and then gives a relevant response. Option A contains all these connected behaviours. Interrupting, replying without listening, or speaking only about oneself prevents the listener from understanding the speaker and therefore does not demonstrate active listening.

Related tags

Active ListeningListening ProcessClarificationCommunication SkillsWorkplace Quality MeasuresWorkplace Quality MeasureMaintain Healthy Safe And Secure Working EnvironmentInformation Technology (It)

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