How should confidential information be handled in the workplace?

Correct answer: It should be kept secure and shared only with authorised persons who need it for their work.

Confidential records, customer details, employee information, and passwords should be protected from unauthorised access. Sharing should follow the need-to-know principle: verify the person’s authority and provide only what is necessary for the assigned work. Public posting or sending information without verification can cause privacy breaches and harm.