यदि चुनी गई योजना लागू होने के बाद ग्राहक प्रतिक्रिया उम्मीद से अलग मिले तो कौन सा चरण सबसे उपयोगी होगा?
If customer response after implementing the selected plan is different from expectations, which step will be most useful?
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Correct Answer
A. अनुवर्ती कार्रवाई और आवश्यक सुधारFollow-up action and necessary correction
Concept
When customer response differs, follow-up helps make corrections. In exams, connect feedback with review and corrective action.
Why this answer is correct
The correct answer is A. अनुवर्ती कार्रवाई और आवश्यक सुधार / Follow-up action and necessary correction. When customer response differs, follow-up helps make corrections. In exams, connect feedback with review and corrective action.
Exam Tip
ग्राहक प्रतिक्रिया अलग हो तो follow-up से सुधार किया जाता है। परीक्षा में feedback को review और corrective action से जोड़ें।
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