विमुद्रीकरण के बाद यदि बैंक जमा बढ़े लेकिन ग्राहक संतुष्टि घटी तो प्रबंधक को कौन सा निष्कर्ष निकालना चाहिए?
After demonetisation if bank deposits increased but customer satisfaction fell what should a manager conclude?
Explanation opens after your attempt
Correct Answer
A. बैंक जमा ही अकेला सफलता मापदंड नहीं हैBank deposits alone are not a success metric
Concept
Customer experience should be viewed along with financial records. Balanced management needs both indicators.
Why this answer is correct
The correct answer is A. बैंक जमा ही अकेला सफलता मापदंड नहीं है / Bank deposits alone are not a success metric. Customer experience should be viewed along with financial records. Balanced management needs both indicators.
Exam Tip
वित्तीय रिकॉर्ड के साथ ग्राहक अनुभव भी देखना चाहिए। संतुलित प्रबंधन में दोनों संकेतक जरूरी हैं।
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