Geography
Outsourcing and BPO
आउटसोर्सिंग और बीपीओ
In Class 12 Geography, this topic from “Tertiary and Quaternary Activities” explains outsourcing as the practice of assigning selected business functions to an external agency, often in another region or country. Students learn how Business Process Outsourcing (BPO) uses information and communication technology to provide services such as customer support, data processing, accounting and technical assistance. The topic also examines why firms outsource, the importance of skilled labour and connectivity, India’s role in IT-enabled services, and the economic and social effects of this activity.
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Practice questions are not available for this topic yet. We plan to add questions with clear explanations soon. You can keep practising other topics in the meantime.
- Class / subject
- 12 · Geography
- Chapter
- Tertiary and Quaternary Activities
- Topic
- Outsourcing and BPO
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