Practice focused topic-wise MCQs with answers and explanations for quick revision and exam preparation.
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B. प्रक्रियाProcedure
यह invoice correction के steps का क्रम है। परीक्षा में correction sequence को procedure समझें। / It is the order of steps for invoice correction. In exams understand correction sequence as procedure.
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Which option is an asset handover procedure?
B. पहले asset list बनाएं फिर employee sign लें फिर record update करेंMake asset list first then take employee signature then update record
Asset list sign और record update का क्रम procedure है। परीक्षा में handover steps को procedure समझें। / The order of asset list signature and record update is procedure. In exams understand handover steps as procedure.
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Why can a checklist be used in procedure?
A. हर step पूरा हुआ या नहीं जांचने के लिएTo check whether every step is completed or not
Checklist procedure के steps को track करने में मदद करती है। परीक्षा में checklist को step control से जोड़ें। / Checklist helps track steps of a procedure. In exams connect checklist with step control.
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Which option is a complaint escalation procedure?
B. पहले agent reply करे फिर unresolved case supervisor को जाए फिर manager review करेAgent replies first then unresolved case goes to supervisor then manager reviews
Agent से manager review तक escalation का step order procedure है। परीक्षा में escalation sequence को procedure मानें। / The step order from agent to manager review is escalation procedure. In exams treat escalation sequence as procedure.
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Which option is budget instead of procedure?
C. अगले महीने repair work पर बीस हजार रुपये रखनाKeeping twenty thousand rupees for repair work next month
राशि और समय वाला खर्च plan budget है procedure नहीं। परीक्षा में money amount को budget संकेत मानें। / A spending plan with amount and time is budget not procedure. In exams treat money amount as budget clue.
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Which option is a meeting approval procedure?
B. पहले agenda भेजें फिर availability confirm करें फिर meeting approve करेंSend agenda first then confirm availability then approve meeting
Agenda availability और approval का क्रम meeting procedure है। परीक्षा में approval workflow को procedure पहचानें। / The order of agenda availability and approval is meeting procedure. In exams identify approval workflow as procedure.
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If responsible person is not written in a procedure what problem may occur?
A. Step ownership unclear हो सकती हैStep ownership may be unclear
Procedure में कौन step करेगा यह clear होना चाहिए। परीक्षा में responsibility clarity को effective procedure से जोड़ें। / A procedure should clearly state who will do each step. In exams connect responsibility clarity with effective procedure.
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Which option is a file archiving procedure?
B. पहले file category तय करें फिर index बनाएं फिर archive box में रखेंDecide file category first then make index then keep in archive box
Category index और archive box का क्रम archiving procedure है। परीक्षा में record keeping steps को procedure मानें। / The order of category index and archive box is archiving procedure. In exams treat record keeping steps as procedure.
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When should procedure be updated?
A. जब work flow बदल जाए या old steps practical न रहेंWhen workflow changes or old steps are no longer practical
Work process बदलने पर procedure update करनी चाहिए। परीक्षा में changed workflow को procedure review से जोड़ें। / Procedure should be updated when work process changes. In exams connect changed workflow with procedure review.
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Which option is an employee exit procedure?
A. पहले resignation receive करें फिर clearance लें फिर final settlement करेंReceive resignation first then take clearance then make final settlement
Resignation से final settlement तक steps का क्रम exit procedure है। परीक्षा में exit workflow को procedure समझें। / The order from resignation to final settlement is exit procedure. In exams understand exit workflow as procedure.
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