यदि व्यक्ति ग्राहक की शिकायत सुनकर तुरंत छूट देता है पर कारण नहीं समझता तो कौन सा कौशल अधूरा है?
If a person gives a discount immediately after hearing a customer complaint but does not understand the cause which skill is incomplete?
Explanation opens after your attempt
Correct Answer
A. कारण विश्लेषण और सेवा सुधारCause analysis and service improvement
Concept
Discount is not a permanent solution for every complaint. In exams connect complaint with root cause.
Why this answer is correct
The correct answer is A. कारण विश्लेषण और सेवा सुधार / Cause analysis and service improvement. Discount is not a permanent solution for every complaint. In exams connect complaint with root cause.
Exam Tip
छूट हर शिकायत का स्थायी समाधान नहीं होती। परीक्षा में complaint को root cause से जोड़ें।
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