यदि व्यक्ति ग्राहक से कठोर भाषा में बात करके सही समाधान भी दे दे तो कौन सा कौशल अधूरा रहेगा?
If a person gives a correct solution but speaks harshly to a customer which skill remains incomplete?
Explanation opens after your attempt
D. सम्मानजनक संचार और सेवा कौशलRespectful communication and service skill
Concept
Respectful language is needed along with solution. In exams connect customer service with communication.
Why this answer is correct
The correct answer is D. सम्मानजनक संचार और सेवा कौशल / Respectful communication and service skill. Respectful language is needed along with solution. In exams connect customer service with communication.
Exam Tip
समाधान के साथ सम्मानजनक भाषा भी जरूरी है। परीक्षा में customer service को communication से जोड़ें।
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